Reference

What Governs Your Account on ch7mba

These legal terms set out your rights and our obligations as the operator of this platform — covering how your account data is held, how disputes are handled, and what laws apply to your use of ch7mba where state law permits access.

State-by-state eligibilityAccount data rightsDispute processPrivacy protectionsPayPal, Venmo, Play+ covered
ch7mba What Governs Your Account on ch7mba
HOW WE HANDLE THIS

Data, Security, and Account Retention Practices

We've structured our data and security practices around the reality that most of you access ch7mba on a phone — sometimes between quarters, sometimes mid-game. That means your session data, payment history, and identity documents are handled with mobile-session security in mind, including encrypted storage and short session timeouts on inactive devices.

Identity Verification

We verify your identity before processing withdrawals. Documents you submit are encrypted, stored only as long as required by state gaming or financial law, then deleted.

Cookie and Session Data

Cookies keep your session active across app and browser so you can switch devices without re-entering credentials. You can review and clear cookie consent from account settings.

Payment Record Retention

PayPal, Venmo, and Play+ transaction records are kept for the period required by applicable state and federal financial regulations. You can request a copy at any time through support.

Data Change Requests

To correct, export, or delete your account data, submit a request through live chat or the in-app help form. We respond with a case reference and a timeline for completion.

CONTACT LEGAL TEAM

Reach Us About Policy or Account Questions

If you have a question about these terms, a data request, or a dispute involving your account, our support team handles policy-related contacts directly. You can reach us through live chat from your account dashboard, by email from the address on file with your account, or by submitting a formal request through the in-app help form. We log every policy contact with a reference number so your case stays on record.

Team online

Live Chat

Open live chat from your account dashboard. Available for policy questions, data requests, and disputes tied to your ch7mba account.

Email Support

Send from the email address on your account. Policy and data requests submitted by email receive a reference number for follow-up.

In-App Help Form

Use the help form inside the ch7mba app or mobile browser. Select the Legal or Account category so your request routes to the right team.

Common Legal and Account Rights Questions

These are the questions we hear most often about legal terms, data rights, and account policy on ch7mba. If your question isn't here, reach us through live chat or the in-app help form.

Access depends on your state's law governing online gaming. ch7mba is available where local state law permits. Check your state's current rules before registering or funding an account.

We hold your registration details, identity verification documents, payment history including PayPal and Venmo transactions, and account activity logs. You can request a full export through live chat.

Submit a deletion request through live chat or the in-app help form. We'll delete your data once any legal retention obligation — such as state financial record requirements — has been satisfied.

Disputes are governed by the law of the state where you lawfully access the platform. Because licensing is state-by-state, the applicable jurisdiction depends on your location at the time of use.

No. PayPal and Venmo each maintain their own cardholder or wallet terms. Using those payment methods on ch7mba does not override or replace the agreements you hold with those providers.

Contact us via live chat or the in-app help form and select the Account category. We'll verify your identity and update the record. Name and date-of-birth corrections may require a document upload.
Reference

Legal

Service availability depends on eligible states and local law. US online casino and sportsbook access is licensed state by state, so check your state's rules before opening an account. 21+ where applicable.

Access may be available only in states where local law permits.